Your team is busy.
Who's picking up the phone?
- AI answers and qualifies every inbound call.
- Summarizes every call so your team knows who's worth calling back.
- Make outbound calls from your business number.
Handling calls for businesses across Canada
Every ring is a gamble you don't have time for
The phone rings. Your team is tied up. Another call goes to voicemail.
It could be a $5,000 deal — or a robocall.
It could be an urgent callback — or someone who'll tie up your line for 20 minutes.
It could be worth pulling someone off their work — or it could cost you the client they're already helping.
The real problem isn't missed calls. It's not knowing which ones actually matter.
Automate every interaction
Discover how VocalOps transforms simple speech into fast, accurate operational execution, bringing smart voice automation to every interaction, making your job easier.
Multilingual Support
Built-in multilingual support, your platform automatically understands and responds in multiple languages. Default language can be customized.
AI-Powered
Our technology analyzes your data in real time to deliver better responses. Continuously learning to improve every interaction.
Seamless Integration
Easily connect with the platforms and tools you already use. VocalOps has API and CRM integrations with all major scheduling platforms.
From ring to summary in seconds
You stay focused on the work. VocalOps handles the phone.
Customer calls your number
VocalOps picks up instantly — no hold music, no voicemail. Sounds like your best front-desk person.
AI handles the conversation
Asks the right questions, captures job details, determines urgency. Transfers live when it matters.
You get a clear summary
Within seconds of the call ending, your team knows who called, what they need, and how urgent it is.
Here’s How We Help You Succeed
VocalOps provides the tools you need to optimize your operations and provide exceptional customer service.
Call transcripts
Automatically generates clear, searchable call transcripts so every conversation is captured and easy to revisit
Satisfaction indicator
Track every interaction’s sentiment with a clear, real-time satisfaction indicator. Available in the customer dashboard
Easy transfers
Customer wants to speak to a real employee? Live call transfers available anytime. No need to call back
Call summaries
Receive a quick summary of the call before speaking with the customer, ensuring that messaging remains aligned
Scalable for Any Business
Simultaneously able to handle unlimited calls, no waiting, no lost revenue and no customers left unanswered
Customer retrieval
Retrieve and provide information on a customer specific basis. Provide service updates, estimated wait times, delays etc.
Compare plans & features.
Discover the ideal plan for your business needs.
Core
Everything you need for your calls to be handled seamlessly
- Fair usage policies apply
- Single integration with a CRM or scheduling software
- Dashboard analytics
Advanced
Everything included with core as well as any integrations or custom solutions required
- Full custom integrations with your existing CRM and scheduling softwares
- Unlimited minutes
- White labeled reports
Fully hosted in Canada. PIPEDA compliant.
Your data never leaves Canadian borders. We built VocalOps with privacy and compliance at the core — not as an afterthought.
100% Canadian hosting
All infrastructure, data storage, and processing runs exclusively in Canadian data centres. Nothing is routed through the US or overseas.
PIPEDA compliant
We follow the Personal Information Protection and Electronic Documents Act to ensure your callers' data is collected, used, and stored responsibly.
Encrypted end-to-end
All calls and data are encrypted in transit and at rest. Your business communications stay private and secure.
Transparent data practices
You own your data. We provide clear policies on what we collect, how it's used, and make it easy to export or delete at any time.
How long does setup take?
Most businesses are up and running in under 24 hours. We handle configuration and you just forward your calls.
Is there a free trial?
Yes — try VocalOps with no credit card required. See the pricing page for details.
Can I keep my existing phone number?
Absolutely. VocalOps works with your existing number via call forwarding.
What languages are supported?
French, English, and 26+ others out of the box. Defaults are configurable per number.
Will callers know it's AI?
It sounds like a natural, professional front-desk person — not a voicemail tree. You can disclose AI usage in the greeting if you prefer.
Ready to revolutionize your calls?
Join the companies using VocalOps to automate their phone operations and move faster.